Privacy & Policy
Privacy Policy
Last updated: [29/11/2025]
This Privacy Policy explains how Edwards Industries collects, uses and protects your personal information in accordance with UK GDPR regulations.
By using this website, you agree to the terms described below.
Information We Collect
We may collect the following information:
Information you provide directly:
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Name
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Email address
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Phone number
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Billing and shipping address
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Order details
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Messages sent via forms or email
Automatically collected data:
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IP address
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Browser type
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Device information
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Pages visited and time spent
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Cookies
Payment information:
Processed securely by trusted third-party payment processors.
We do not store or have access to full card details.
How We Use Your Information
We use your information to:
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Process and deliver orders
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Communicate about orders or enquiries
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Improve website performance and customer experience
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Prevent fraud and protect our customers
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Send marketing (only if you opt in)
Sharing Your Information
We may share necessary information with:
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Payment processors
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Shipping carriers
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Website hosting/provider
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Legal authorities (only if required)
We do NOT sell or rent your personal data.
Data Retention
We retain personal information only for as long as necessary:
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Order data: 6 years (legal requirement)
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Communication data: as needed
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Marketing data: until you unsubscribe
Your Rights Under UK GDPR
You have the right to:
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Access your data
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Correct inaccurate data
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Request deletion
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Restrict processing
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Object to marketing
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Request transfer of your data
To exercise your rights, email:
📩 info@edwards-industries.com
Cookies
Our website uses cookies to improve functionality and analyse performance.
You can control cookie settings in your browser.
Data Security
We use SSL encryption and secure systems to protect your information.
Address
3 Elm Terrace, Beverley Road, Beverley road
HU5 2TN Hull
Opening Hours
Mon - Fri: 9am - 5pm
Saturday: 10am - 3pm
Sunday: Closed
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